Reference

Your Agreement With d365 Explained Clearly

These terms govern every interaction you have with your d365 account — from how you open it and fund it via UPI or Paytm, to how withdrawals are…

Governed by applicable Indian lawUPI, Paytm & PhonePe coveredAccount access subject to local lawLast updated and version-stamped
d365 Your Agreement With d365 Explained Clearly
TERMS CONTACT

Reach Us About Any Terms Query

If any clause in these terms is unclear, or you need to raise a formal concern about how they apply to your account, our support team handles terms-related queries through the channels…

Live Chat Our live chat connects you directly to an agent who can clarify specific clauses, walk through account rules, or escalate a formal terms dispute on your behalf during support hours.
Email Support Send a detailed written query to our support address for anything requiring a documented response — account decisions, terms interpretations, or formal objections that you want on record.
Help Centre Our Help Centre hosts a plain-language summary of key terms clauses, frequently asked account questions, and step-by-step explanations of how specific policies apply to UPI and Paytm transactions.
HOW WE HANDLE IT

Data, Security and Account Rights Under These Terms

These terms exist to make your rights and our obligations concrete and checkable — here is how each area works in practice.

Data We Collect

We collect the information you provide when opening your account — name, contact details, and payment identifiers for UPI or Paytm — and usage data generated during your sessions. We do not sell this data to third parties.

Cookie Policy

Our site uses session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality on d365.click.

Account Security

You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact us immediately via live chat. We use encrypted connections for all account and payment data transmitted between your device and our servers.

Data Retention

Account data is retained for as long as your account remains active and for a period after closure as required by applicable law. You may request a summary of the data we hold by writing to our support email.

Your Right to Request Changes

You may request correction of inaccurate personal data at any time by contacting support with your account details. Verified corrections are applied within five business days and you will receive written confirmation once done.

Who to Contact for Formal Issues

For formal disputes relating to these terms — including account closure, data access requests, or objections to a policy decision — write to our designated support email with your account ID and a clear description of the issue.

Common Questions About Your d365 Account Terms

Below are the questions we hear most often from account holders in India regarding how these terms apply to their accounts, payments, and data rights.

Yes, these terms apply to any account opened via d365.click. Access and eligibility depend on whether local law in your Indian state permits use — where it does, the full terms apply to your account and activity.

We will always notify you of material changes by sending an update to your registered email address. Continued use of your account after that notification means you accept the revised terms. Non-material edits such as formatting fixes do not trigger a notification.

Your data is retained for a legally required period after account closure. Once that period ends, we remove personally identifiable information from active systems. You may request a copy of your data before or during the closure process.

Payment identifiers such as UPI handles are stored in encrypted form to process transactions. We do not store full bank credentials. PhonePe and Paytm transactions are processed through the respective payment provider's secure gateway.

Send a written dispute to our support email with your account ID, the decision you are contesting, and your reason. We aim to review and respond to disputes within five business days of receiving all required details from you.

Yes. Write to support with your registered account email and a data access request. We will compile and send you a summary of the personal data we hold within seven business days of verifying your identity.

These terms are subject to applicable Indian law. Any matters relating to account access or eligibility are assessed on the basis of the laws of your relevant state or territory within India at the time of your account activity.